Shipping Policy

Thank you for shopping with Clave & co.

We are committed to providing fast, secure, and reliable delivery across the United Kingdom. Please review our shipping policy below for complete details regarding processing, delivery times, and order tracking.

Processing Time

All orders are processed within 1 business day after payment confirmation. Orders placed on weekends or public holidays will be processed on the next working day.

Estimated Delivery Time

We currently ship across the United Kingdom with an estimated delivery time of:

2–4 working days

Please note that delivery times may vary slightly during high-demand periods, bank holidays, or due to courier delays beyond our control.

Shipping Carriers

We work with trusted UK courier partners to ensure safe and timely delivery, including:

• Royal Mail
• Evri
• DPD
• DHL
• Yodel
• UPS

The shipping provider used may vary depending on your location and order size.

Order Tracking

Once your order has been dispatched, you will receive a confirmation email containing your unique tracking number or tracking ID. You can use this tracking information to monitor the delivery status of your order in real time through the courier’s tracking system.

Incorrect Address Information

Please ensure that all shipping details are entered correctly at checkout. We are not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Delayed or Lost Deliveries

While we aim to deliver all orders within the estimated timeframe, occasional delays may occur due to courier issues, weather conditions, or high shipping volumes. If your order appears delayed or lost, please contact our support team and we will assist you as quickly as possible.

If you have any questions regarding shipping, delivery status, or tracking information, please contact us through our Contact Us page. Our support team will be happy to assist you.

Thank you for choosing Clave & co.

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Shipping Policy